Guidance on Remote Services

Remote services are covered by three standards (EN 50710:2021 3, EN 16763:2017 and CLC/TS 50136-10:2022) and the concepts introduced in them are complex. Euralarm felt the need to produce a guidance document, that provides micro and small service companies with a handy checklist when subcontracting the operation and maintenance of the Remote Access Infrastructure (RAI) to a Remote Infrastructure Service Provider (RAISP).

The guidance provides an explanation of the main elements of the Remote Access Infrastructure, including drawings from the standards, and three checklists allowing the service companies to make a self-assessment of their readiness and compliance with the provisions laid down in EN 16763, EN 50710 and CLC/TS 50136-10.